Due to construction, some of the pathways at your Akron Zoo are temporarily closed. To accommodate guests with mobility difficulties, the zoo has acquired an ADA accessible golf cart.
Anyone with mobility difficulties can request an escort in the ADA accessible golf cart. Requests are made at the carousel ticket booth or the granary next to the pony barn.
Our carousel and train are ADA accessible.
The Akron Zoo has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory processing needs. Our objective is to provide an inclusive and seamless experience for ALL guests regardless of age and ability including those with sensory processing needs.
Sensory bags containing fidget tools, noise-canceling headphones and other resources, are available for checkout (at no cost by leaving a form of collateral) in our Welcome Center reception office. A bag is available for use during the Wild World Animal Show as well.
Weighted Lap Pads
Weighted lap pads are also available upon request (at no cost by leaving an ID) in our Welcome Center reception office and in Nature's Theatre for the Wild World Animal Show.
The zoo has designated “Quiet Zones” throughout the park. These areas typically have less activity and spaces to sit and regroup after becoming overstimulated.
Quiet Zones are in the following locations:
- Andean condor exhibit
- Outside Galapagos tortoise exhibit
- Grizzly Ridge overlook
- Lehner Family Zoo Gardens terrace (temporarily removed due to construction)
We have identified areas that are noisy and where guests tend to linger as “Headphone Zones.”
These areas include:
- Madagascar Circle
- Carousel plaza
- Komodo Kingdom Education Center
- Otter slide area
- Grizzly Ridge near construction
Guest Comfort Station
Located across from the penguin exhibit, the Guest Comfort Station is a private room where guests can go for a few minutes of privacy. The room is also available for nursing mothers.
Click here for more information on the social story to assist with planning your zoo visit.
The most powerful aspect of the Sensory Inclusive Zoo Initiative is the continued staff training. All of our staff participate in training sessions designed to raise their awareness of sensory processing disorders, inform them about the services provided through the Sensory Inclusive Zoo Initiative and discuss strategies that they can implement in their daily work to help the Akron Zoo reach its goal to be “Sensory Inclusive.”
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Service Dog Policy
The Akron Zoo is committed to welcoming all visitors and complies with ADA Title III regulations regarding service animals. Therapy or emotional support animals are not permitted in the zoo.
As stated in the ADA Title III regulations, service animals may be excluded if their presence alters the nature of the zoo’s services or if the animal is out of the owner’s control. If a service animal is excluded, the owner will be able to visit without the service animal.