Director/Chief Operating Officer:
Executes policies as directed by the governing authority. Responsible for the institution’s operation and plans for future development.
Assists the director and assumes charge in the director’s absence.
Manages the institution’s finances, including payment of bills, purchasing, investments, and the preparation of financial statements.
Oversees an institution’s entire animal collection and animal management staff. Responsible for strategic collection planning.
Manages a certain portion of an institution’s animal collection (i.e. mammals, birds, fish, reptiles, etc).
Responsible for the healthcare program for the animal collection and the maintenance of health records.
Assists the veterinarian and provides care to the animals under the supervision of the veterinarian.
Maintains computer records on the animal collection and applies for permits and licenses to hold or transport animals.
Curator/Coordinator/Director of Research:
Supervises research projects, serves as liaison between the institution and the academic community, publishes articles in scientific journals.
Curator/Coordinator/Director of Conservation:
Oversees the institution’s conservation activities, including field projects. Serves as liaison with government wildlife agencies and other conservation organizations.
Provides scientific and technical assistance in the management of the animal collection and assists in conducting various research or field conservation projects.
Supervises a section or department of the institution; provides training and scheduling for keepers.
Provides primary animal care for a department.
Provides daily care to the institution’s animals, including diet preparation, cleaning, general exhibit maintenance, and record keeping.
Responsible for the daily operation of the institution’s physical plant and equipment.
Curator of Exhibits:
Creates exhibits and assists in the design of graphics.
Curator of Horticulture:
Responsible for the botanical collection and its application to the animal collection, as well as daily maintenance of the institution’s grounds.
Curator of Education:
Plans and implements the institution’s education programs.
Public Relations/Affairs Manager/Director:
Promotes the institution, its mission, and its programs to the public via the media.
Develops and manages fundraising activities which can include writing grant proposals and attracting corporate sponsors, as well as soliciting private donations.
Creates advertising campaigns and other activities to increase public awareness of the institution.
Special Events Manager/Coordinator:
Develops and implements events to attract visitors throughout the year.
Responsible for maintaining and increasing institution memberships for families and individuals and designing special events for members only. May also be in charge of “adopt-an-animal” programs to raise funds.
Gift Shop Manager:
Manages staff and all aspects of gift shop operation from buying products to designing shops.
Visitor Services Manager:
Supervises the staff and facilities that cater to the visiting public including concessions and restrooms.
Responsible for all personnel matters including payroll, insurance, and tax matters.
Responsible for recruiting and maintaining a staff of volunteers/docents. Duties include scheduling docents for on- and off-grounds activities and keeping docents abreast of new developments to relate to the public.
Duties may include diet preparation, small animal care, teaching educational programs, leading group tours, and staffing special events.
Some institutions offer a summer program for high school students who wish to volunteer in a zoo or aquarium setting. Duties are often similar to those of other volunteers, but they are supervised much more closely.