Guest Services
Are you looking for a fun, rewarding job? The Akron Zoo has positions available within the Guest Services Department. Seasonal employees receive discounts, flexible schedules and the chance to make a real-world difference. Team members earn $12.00 an hour.
Food Service
Team members will be trained either in the back-of-house (efficiently prepare, cook and serve food in a healthy, clean kitchen environment) or the front-of-house (operate a cash register, serve guests in a timely and friendly manner, maintain a clean and inviting frontline and dining room for our guests). Team members may also be responsible for preparing and overseeing catering events that occur in various outdoor and indoor locations throughout the zoo.
Gift Shop
Team members operate the cash register as well as provide great customer service to our guests. During downtime, staff will be trained on stocking the sales floor, merchandising, and housekeeping. Staff may be scheduled inside the gift shop or at our outside locations. Our outside location does not have air conditioning nor heat. Previous sales experience a plus, but not required.
Guest Experiences
Team members will staff Ticket Counter and operate our ride attractions, including the Conservation Carousel, A&K Wilbur / Considine Express (trackless trains), Immotion Virtual Reality and selling crackers to feed our goats at the Boma. Providing a great experience is expected in all locations and include tasks like accurately scanning tickets, selling general admission and special event tickets, selling membership and redeeming membership certificates, or operating rides safely and efficiently.
*Driving the A&K Wilbur and/or Considine Express requires a valid driver’s license.
Seasonal employment ends on December 31, 2024.
Program Engagement Staff
The Akron Zoo is looking for Program Engagement Staff. Core responsibilities include guiding students and teachers through the zoo while giving information about animal adaptations and presenting topic-based information at stations throughout the zoo using an inquiry-based structure. The candidate for this position should have a high school diploma with some college preferred in the areas of science, education, or theater. The individual should be comfortable presenting in a fun and engaging manner (being silly for younger audiences) while also making sure to include inquiry-based instruction.
The Akron Zoo is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and hiring process. If you require assistance or an accommodation due to a disability, please contact us at 330-375-2550 or hr@akronzoo.org. We encourage all applicants to apply and seek to ensure that every candidate has the opportunity to fully participate in the recruitment process.