Zoo Map

Visitor Guidelines 

 

Safety measures are being taken to prevent the spread of COVID-19. The health and safety of our guests, staff, volunteers, animals and the community is our highest priority.

Masks are mandatory at your Akron Zoo, as mandated and directed by the State of Ohio, Summit County and the City of Akron. All guests, ages 10 and older, are required to wear a mask at all times when in the Akron Zoo.

Hours

Summer Season
April 4 - Oct. 31

10 a.m. - 5 p.m.

Tuesdays: 9 a.m. - 5 p.m.
9 - 10 a.m. are special visiting times for guests who may be vulnerable to COVID-19. 

Admission

Summer Season
April 4 - Oct. 31

Adults: $13
Senior Citizens (ages 62+): $11
Children (ages 2-14): $10
Children under two are free.

Parking: $3 per vehicle

Tickets

Tickets must be purchased online. No tickets will be available at the door. To avoid overcrowding, tickets are available via time ticketing. The time selected for your tickets is the earliest time you may enter the park. Even Akron Zoo members must have tickets to enter the park. Member tickets are available online.

Please pay attention to the date and time you are purchasing. No rescheduling of times or dates is available. 

  • The time selected is the earliest time you can arrive on the day of your visit. Early admission cannot be allowed.
  • Tickets are non-transferable and non-refundable. 
  • Ticket sales end at 4 p.m.
  • Last time frame for entrance into the zoo is 4:30 p.m. The zoo closes at 5 p.m.
  • Guests who are vulnerable to COVID-19 will be able to visit during special times on Tuesdays from 9 - 10 a.m. 
  • Please do not arrive at the zoo more than 10 minutes before your time slot begins. You must stay in your vehicle until your time period begins. If you come into the Welcome Center before your time period, you will be asked to return to your vehicle. 

Having issues getting your tickets? Please check our troubleshooting FAQs to solve the issue. 

AKRON ZOO MEMBERS

Akron Zoo members MUST have online tickets to be admitted into the zoo. Online tickets will be free for members. You must select a date and time before arriving at the zoo to avoid overcrowding. Parking is free for all members. 

IMPORTANT: Akron Zoo member discounts will appear once tickets have been added to your cart.  Please make sure to log in and then continue to check-out to view your discount.

We do have a new online system and all guests, including Akron Zoo members, will need to create a new account if you have not done so already after March 1, 2019. After creating an account, make sure you are logged in. 

How to Purchase Tickets

Purchase General Admission Tickets

Having issues getting your tickets? Please check our troubleshooting FAQs to solve the issue. 


Safety Precautions

The Akron Zoo has increased all safety measures to prevent the spread of COVID-19. 

We are following current CDC guidelines by asking employees and customers to stay home if they are sick, encouraging respiratory etiquette and appropriate hand hygiene. All Akron Zoo staff and guests, ages 10 and older, are required to wear masks. 

  • All indoor buildings are now open with a limited capacity.
  • The Komodo Kingdom Café is now open. Grasslands Café is closed for the season.  
  • The Conservation Carousel is open daily, weather permitting. The carousel will be disinfected every hour. The Pride of Africa trains are closed for the season and will reopen in April. 
    Carousel tickets are $2 per rider and train tickets are $3 per rider. Get a bonus card for only $20 to enjoy $25 worth of rides! 
  • The boma is now open for limited cracker sales.
  • All play areas are now reopen, including the otter slide! The play areas are "play at your own risk." 
  • In order to avoid unnecessary crowding we will be limiting the number of guests inside the zoo to 2,200 visitors at any given time. 
  • Guests, ages 10 and older, are required to wear masks.
  • A dedicated park team has been trained to frequently sanitize high touch surfaces throughout the entire park.
  • Lines in our Welcome Center will be sectioned off by stanchions and all guests will be staggered to make sure that everyone is at least 6 feet apart. The cashier area is separated by plexi-glass partitions.
  • To limit contact between team members and guests, credit cards for on grounds sales are preferred. 
  • Limited restrooms are available. Many restrooms will be family restrooms.
  • The Akron Zoo strongly encourages social distancing - watch for the ground signs that ensure that everyone is at least 6 feet apart at habitat viewing areas.
  • Hand sanitizing stations and hand wash stations will be placed throughout the zoo for all to use. 

Social Story

Visiting your Akron Zoo during the COVID-19 pandemic might look a little different. Check out our special COVID-19 social story to help you plan your visit. 


FAQs

I am having issues getting my tickets. What do I do?
Please check our troubleshooting FAQs to solve the issue. 
I missed my time for entrance. Can I enter at a later time? 
Yes, you are able to enter the zoo any time after your time period. 
When should I arrive at the zoo?
Please do not arrive at the zoo more than 10 minutes before your time frame begins. You must stay in your vehicle until your time period begins. If you come into the Welcome Center before your time period, you will be asked to return to your vehicle. 
Is it safe to visit the zoo?
The Akron Zoo has significantly increased all safety measures to help prevent the spread of COVID-19. The health and safety of our guests, staff, volunteers, animals and the community is our highest priority.
I'm high risk for COVID-19, when should I visit the zoo?
There are special times for anyone who is vulnerable to COVID-19 every Tuesday from 9 - 10 a.m.
Will the Guest Comfort Station be open?
Yes, the Guest Comfort station will be open. 
Are discounts available?
Currently discounts are not available, including AZA reciprocal discounts and special promotions.
How can I redeem my complimentary tickets?
Complimentary tickets can be redeemed by calling the zoo at 330-375-2550 to reserve your date and time. You must call to reserve tickets at least 24 hours before your planned visit.   
I have complimentary tickets that expired in 2020. Can I still use them?
Yes, we are honoring all complimentary tickets from 2020 and the tickets would be valid through the expiration date in 2021. For example, if your expiration date on the tickets was June 30, 2020, those tickets would be valid through June 30, 2021. 
Is the Museums for All program available?
Anyone who qualifies for the Museums for All discount must call the Akron Zoo at 330-375-2550 to reserve tickets. Tickets must be reserved at least 24 hours in advance. 

Tickets will be on hold at the ticket counter. Guests must bring their Ohio EBT card and valid photo ID when they check-in. 
I will need assistance up the hill - is that possible?
Yes, our ADA-accessible golf cart is available upon request. Only the person(s) needing assistance will be able to ride in the cart. Other members of the party will need to walk. The golf cart will be disinfected after each use. 
Will the Komodo Kingdom Café be open?
Yes, the Komodo Kingdom Café is open daily from 11:30 a.m. - 4 p.m. for full menu and 3 - 3:30 p.m. for snacks. Grasslands Café is open noon - 5 p.m. on select days. 
 
Can I bring a stroller?
Yes, strollers and wagons are permitted. 
Will sensory bags be available?
Yes, the sensory bags will be available to check out from the ticket counter. Each bag, and all items, will be disinfected after every use. 
If I need to leave the zoo, can I come back into the park?
Yes, reentry is allowed.  
Will play areas be open?
Yes, all playgrounds and play areas are now open, including the otter slide! All play areas are "play at your own risk."